Chargebacks Schedule
NOTE: All Work Request in Asset Essentials are required to have an index code associated whether they are billable or not. You will not be charged for non-billable work.
Examples of Non-Billable vs Billable for Facilities Departments
*Non-Billable vs Billable is subject to each request and circumstances
Submit an Asset Essentials Work Request
| Non-Billable | Billable |
|---|---|
|
Ceiling tiles
|
|
We do not service personal appliances like, office fridges, microwaves, etc.
For assistance with Copiers and Computers please reach out to ITS
Submit an Asset Essentials Work Request with Problem Type "Carpenter Shop" or "Painting"
| Non-Billable | Billable |
|---|---|
Classroom/ Office furniture repair
Classroom/Office furniture assembly Painting classrooms, hallways, restrooms & offices as part of routine maintenance |
Building Furniture Painting related to a remodeling project |
Submit an Asset Essentials Work Request with problem type "Custodial" or "Janitorial Equipment and Supplies"
| Non-Billable | Billable |
|---|---|
|
Routine Cleaning: |
Event Clean-up
|
Submit an Asset Essentials Work Request with problem type "Moving/Delivery Services"
| Non-Billable | Billable |
|---|---|
| Moving surplus storage to and from Garrett Way Moving office furniture |
Refrigerator Disposal *See Chargeback Schedule at the top of this webpage for fees |
Submit an Asset Essentials Work Request with problem type "Electrician"
| Non-Billable | Billable |
|---|---|
| Building power maintenance Fixing Circuit breakers Elevator Issues Lighting and timing systems Outlets and sockets Outside lighting |
Department Owned equipment |
Submit an Asset Essentials Work Request with problem type "Alarms" or "Fire Sprinklers/Fire Extinguishers"
| Non-Billable | Billable |
|---|---|
| Fire Alarms Fire Extinguishers Indoor Sprinkler Systems |
|
Submit an Asset Essentials Work Request
| Non-Billable | Billable |
|---|---|
| Floor covering replacement for classrooms, hallways, restrooms & offices as a part of routine maintenance Floor covering repair Tripping hazards repair Stair tread repair |
Floor covering related to a remodeling project |
Submit an Asset Essentials Work Request with problem type "Grounds"
| Non-Billable | Billable |
|---|---|
|
Graffiti |
Memorial Trees |
Submit an Asset Essentials Work Request with problem type "HVAC"
| Non-Billable | Billable |
|---|---|
| Air balancing, ventilation Heating and cooling systems Maintaining proper room and building temperatures |
Special equipment specific to the department or program |
For all key-related requests, or broken locks submit an Asset Essentials Work Request with problem type "Key Request" or "Lock Repairs"
| Non-Billable | Billable |
|---|---|
|
Key requests |
Access Control for Offices |
Submit an Asset Essentials Work Request with problem type "Plumber"
| Non-Billable | Billable |
|---|---|
| Drains Drinking fountains Fixtures Hot water maintenance Sewers Water leaks |
Installation & repair of plumbing specific to the department or program |
Submit an Asset Essentials Work Request with problem type "Signs"
| Non-Billable | Billable |
|---|---|
| ADA required signs Building directories Building signs and numbers Nameplates and deskplates Electrical tags Room number |
Banners Parking Signs Special event signs Vehicle Lettering |
Check out the ISU Print Center for specialty sign needs.