Administrative Support
Lindsey Solomon
Management Assistant
(208) 282-1379
lindseysolomon@isu.edu
Facilities Services | Building 18 - Office 111
- Calendar management and scheduling coordination
- Call for Projects coordination and tracking
- Event planning and coordination
- Hiring support and recruitment assistance
- Personnel recommendations and staffing support
- Service contract coordination and administration
- Smartsheet tracking and project organization
- Supporting the Associate Vice President of Facilities
- Travel arrangements and logistics
- Lindsey Solomon earned her Bachelor's degree in Applied Technology from Idaho State University in 2014 and began her career with Facilities in 2015. She initially served as an Office Specialist II and later as an Administrative Assistant I before being promoted to Management Assistant in 2017. In her current role, Lindsey provides administrative support to the Associate Vice President of Facilities and works collaboratively with every area of the department to help ensure efficient daily operations and the continued success of the Facilities team.
- Lindsey enjoys the variety that her role provides and she values the collaborative environment that enables the team to achieve its goals. She takes pride in supporting the success of both the department and the university as a whole. Throughout her time with Facilities, she has earned the respect of her colleagues and is known as a dependable teammate, supportive coworker, and trusted friend across the department and campus.
- Outside of work, Lindsey enjoys traveling, reading, hiking, sampling new candies and chocolates, and supporting others in reaching their goals. She also enjoys spending quality time with her family, friends, and her two cats.
- Clifton Strengths: Maximizer | Consistency | Learner | Empathy | Positivity
Mandy Myers
Office Services Supervisor I
(208) 282-3347
mandymyers@isu.edu
Facilities Services | Building 18 - Office 100
- Administrative support assignments and general office duties
- Electronic Personnel Action Forms (EPAF)
- Employee time entry and processing
- Event coordination and team-building planning
- Key issuance and key control management
- Managing maintenance work requests and inquiries
- Personnel recruitment, hiring, and onboarding
- Reception coverage and front desk support
- Mandy Myers earned her Associate's degree with honors in Administrative Management from Idaho State University in 2019 and joined the Facilities front office team in 2022 as an Administrative Assistant I. In 2024, she was promoted to Office Services Supervisor I, where she continues to play a key role in supporting the department through efficient office operations, administrative coordination, and exceptional customer service.
- What Mandy enjoys most about working in Facilities is the positive workplace culture, the people she works with, and the opportunity to help others. She takes pride in keeping the front office running efficiently and supporting the coordination of maintenance requests to help ensure campus operations run smoothly. Known for her inclusive nature, she also enjoys bringing colleagues together by organizing potlucks and other team-building activities that foster connection and camaraderie.
- Outside of work, Mandy enjoys spending quality time with her family, friends, and cats. She also enjoys relaxing with a vanilla latte, listening to music, going on camping trips, and discovering new movies and television shows.
- Clifton Strengths: Responsibility | Developer | Positivity | Empathy | Consistency
Mikayla Dungan
Administrative Assistant II
(208) 282-2767
mikayladungan@isu.edu
Facilities Services | Building 26 - Office 105
- Answering questions regarding Asset Essentials software and processes
- Assisting Maintenance & Operations personnel
- Coordinating meetings, calendars, and scheduling
- Coordination and implementation of new work order system
- Monitoring, updating, and closing out completed work orders
- Performing essential administrative tasks
- Supporting the Director and Assistant Director of Maintenance & Operations
- Mikayla Dungan has been a valued member of Idaho State University for several years and currently serves as the Administrative Assistant II for Maintenance & Operations. An Idaho State University alumna, she earned her Bachelor's degree in Global Studies in 2020. Mikayla provides essential administrative support that helps the Maintenance & Operations team stay organized, efficient, and equipped to serve the campus community.
- Mikayla is known for her positive attitude, strong work ethic, and willingness to help wherever needed. She is appreciated throughout the Facilities department for her dedication, reliability, and the support she provides to her team and colleagues.
- A proud Idaho native, Mikayla enjoys spending time outdoors in the garden and indoors crafting. She has a strong passion for food—both cooking and trying new dishes—and is always happy to exchange recipes. She enjoys a good cup of coffee and connecting with fellow Bengals and friends. Deeply committed to helping others, she values service to the community and has a strong passion for social justice and advocating for positive change.
- Clifton Strengths: Individualization | Achiever | Responsibility | Relator | Developer
Contact Us
We're here to help! If you have a maintenance concern, need assistance, or have questions about submitting or checking the status of a work request, please contact our office. Our team is happy to assist you by phone, voicemail, or email and will connect you with the appropriate staff member to ensure your needs are addressed promptly.
About the Administrative Support Team
The Administrative Support team provides essential support for the entire Facilities Services department while delivering exceptional customer service to the faculty, staff, and students of Idaho State University. We work collaboratively to ensure the department operates efficiently, daily operations run smoothly, and the needs of our campus community are met in a timely and professional manner.
Key responsibilities of the Administrative Support team include:
- Assist with the hiring and onboarding of student, part-time, and full-time employees.
- Collaborate with Human Resources to support personnel and employment needs.
- Coordinate department travel arrangements and process required travel documentation.
- Maintain and track departmental records, files, and other essential information.
- Process and distribute campus keys while maintaining accurate key records.
- Process work orders and maintenance requests to support department operations.
- Provide administrative support to department managers, supervisors, and staff to ensure efficient daily operations.
- Support departmental projects, programs, and strategic initiatives through a variety of administrative and organizational functions.
Interesting facts:
- We issue an average of 200 keys each month to support campus access and security needs.
- We process approximately 800 work orders and maintenance requests each month, ensuring timely service across the University.
- We provide administrative and personnel support for the Facilities Services Department, which consists of more than 175 full-time employees.